Chief Operations Officer

Mrs. Faustina Cox is the Chief Operations Officer of Spinal Clinic Limited. She holds a bachelor’s degree in Communication Studies from the Africa University College of Communication School. She has extensive working experience in the service delivery industry (specifically in the areas of customer services and managing people). She directs, administers and coordinates the internal operational activities of the organization in accordance with policies, goals and objectives established by the Chief Executive Officer and the Board of Directors of Spinal Clinic Limited. She also leads and directs the following functions and/or business units: operations, human resources, information systems, report of findings, marketing, new business coordination and internal/external communication functions. She also has an extraordinary ability to dig deep on a wide range of issues. She assists the CEO in the development of organization policies and goals that cover operations, personnel, financial performance and growth of the functions and/or business units mentioned above.